Shawn Mervin

Everywhere I've worked

Thirty years, starting on an enterprise service desk and ending up running the systems for a handful of owner-operated western Canadian businesses. The through-line is the same the whole way down: figure out how the operation actually works, then build the thing it needs. That part has never changed. Only the languages did.

IBM Canada 1996 → Super Sonic today. Independent contracts have run alongside all of it since 1995.

Current

May 2008 — present

Systems lead and developer

Super Sonic Inc. — equipment rentals, stucco, and construction · Edmonton, AB

  • Built the ERP the business runs on, end to end: assets, rental agreements, billing, jobs, maintenance, employees, and payroll.
  • Now modernising it in place — the legacy CodeIgniter application, a React web app, and a React Native field app all running the same operations, with no maintenance window available.
  • Retrofitted tenant separation, role-based access control, and white-label branding so the platform can be resold to other rental yards.
  • Designed and shipped Lend Pilot solo — a multi-tenant SaaS for Canadian private mortgage lending, live and in production use.
  • Built an IoT solution for tracking rented equipment in the field.
  • Run all of the AWS: two WordPress sites, three applications, and email for both companies.
The Super Sonic Equipment Rentals website: the company logo above a photograph of a ground-thaw heater on a winter construction site, headlined An Industry Leader in Construction Heating and Power.
The public side. The ERP behind it holds customer and payroll data, so it is not shown.

iOS Android

1995 — ongoing

Independent contracts

Self-employed, through my own numbered company · Information technology service provider

  • Several hundred websites over thirty years, across whatever the stack of the day happened to be.
  • Hundreds of one-off multimedia pieces: 3D product turnarounds, interactive CD-ROMs, and sales presentations, plus print production.
  • Point-of-sale rollouts across British Columbia — repeated London Drugs upgrade contracts, and end-to-end Starbucks installations.
  • Built the public website for the Zero Cut Tax Disability Society pro bono.
  • Built and deployed railandsailmh.ca for Rail & Sail Montessori House in Richmond — eight pages from the school's own documents, statically exported onto S3, CloudFront and Route 53 so the school owns its own infrastructure.
The Rail and Sail Montessori House home page: the school's lighthouse logo above a painted banner of five children looking out to sea.
Rail & Sail Montessori House, 2026 — live at railandsailmh.ca.

Previous

May 2015 — Jan 2020

Technology lead

Brikers Inc. — heavy machinery parts and sales

  • Designed and oversaw delivery of the company's end-to-end ERP on a LAMP stack with SuiteCRM and Twilio, driving inbound sales funnels and IVR.
  • Used Twilio Autopilot for conversational routing across applications, email, SMS, web, and voice — five years before this was ordinary.
  • Managed the team delivering the ERP, website, I/T infrastructure, and security systems.
  • Built the annual inventory count system and the warehouse bin-location system from scratch.
  • Shipped customer-facing asset tracking, and Cordova apps to Google Play and the App Store.
  • Scraped worldwide machine make, model, and type data to seed the parts catalogue.
  • Designed and documented the I/T build-out for a building expansion, and directed the trades delivering it.
The Brikers parts storefront: an orange and black header headlined Supplying parts to OEM dealers for over 25 years, with a search-by-part-number field.
The storefront. The ERP, CRM and telephony described above are internal and are not what this picture shows.

iOS Android

May 2008 — June 2016

Application developer and network administrator

Metal Mountain Resources Inc., with Eagle Peak Resources and Rich Rock Resources — gold, silver, and copper mining

  • Built an object-oriented Flex, PHP, and MySQL CRM tracking investors, investment activity, and user statistics — including tax issuance and shareholder communication.
  • Built the AGM mailing system behind the annual shareholder run — it merged, addressed, and printed 1,800 letters for each of the three companies, about 5,400 in a sitting. The printer hated it, and the folding was still done by hand.
  • Maintained all information technology across the three companies.
  • Built custom in-house applications for media, CRM, CMS, and print and presentation delivery.
  • Network administration, design, documentation, maintenance, and support.
The Rich Rock Resources site: a gold RR monogram on black over a dark stone background, with navigation for management, property, historical reports and corporate.
richrockresources.com — still serving, unattended, nearly two decades on.
May 2007 — May 2008

Application developer

B3 Communications Inc. — luxury real estate marketing

  • Built the "Experience Engines" — the interactive property systems running in sales showrooms, including Ritz-Carlton Kapalua, Kulalani, and Chateau Heavenly Village.
  • Presented projected project costs, technical specifications, and milestone requirements to clients.
  • Developed hybrid websites for a range of development clients.
Koloa Landing's vision screen: a wide illustrated rendering of a resort with lagoon pools and low buildings against green mountains, with a copy panel and view toggles.
Koloa Landing, 2008 — still running, on the demonstrated page.
Apr 2006 — Apr 2007

Developer and designer

Marsh Canada Ltd. — insurance brokerage

  • Built a PHP and MySQL content management system for underwriting documents.
  • Designed custom cover pages for insurance documents in Corel Draw and InDesign.
  • Produced insurance content sites delivered on CD-ROM.
July 2001 — Apr 2003

Systems specialist

NexInnovations — information technology and computer services

  • Scripted IBM's Tivoli Network Management suite in Java.
  • Ran third-level support desk and dispatch for BC Hydro.
  • Produced detailed call-tracking and service-call statistics reporting for BC Hydro.
Jan 1996 — July 2001

Project delivery, customer environments

IBM Canada — information technology and computer services

  • Planned, documented, and tracked small teams working inside multiple customer environments.
  • Responsible for delivery of projects ranging from hardware installations to complex internet e-business solutions.
  • Presented risk management assessments, projected project costs, and milestone requirements to enterprise clients.
  • Enterprise e-business delivery
  • project documentation
  • team coordination

Education and training

Oct 2003 — June 2005

Game Art and Animation, Masters Program

Art Institute of Vancouver — Burnaby, BC

  • Two years across the full game production pipeline — character design, storyboarding, and traditional animation through to Maya, Motion Builder, Photoshop, Flash, and Unreal Editor.
  • Games programming in ActionScript alongside the art curriculum.
Jan 1996 — July 2001

IBM internal training

IBM Canada

  • Internet technologies and web application design.
  • E-business solutions and e-business security.

Some of who I've built for

  • IBM Canada
  • BC Hydro
  • Marsh Canada
  • London Drugs
  • Starbucks
  • Ritz-Carlton Kapalua
  • Kulalani
  • Chateau Heavenly Village
  • Metal Mountain Resources
  • Eagle Peak Resources
  • Rich Rock Resources
  • Brikers
  • Machinery Decals
  • Frederick Pewter Design
  • Super Sonic Equipment Rentals
  • Super Sonic Stucco
  • Zero Cut Tax Disability Society

Thirty years says I've seen your problem before.

Tell me what your business does and where it's jamming up. If I'm not the right person for it, I'll say so and point you somewhere better.