Shawn Mervin

Custom ERP for businesses that move real equipment.

When off-the-shelf doesn't fit, I build the system your business actually runs on — assets, inventory, scheduling, billing, jobs, payroll, maintenance — for equipment rental, heavy machinery parts, construction, mining and lending. Thirty years of it, most of it still running.

What goes into it

Including the unglamorous parts.

Inventory and parts that can be counted

Bin locations, annual counts, and a parts catalogue that knows the machines — make, model, model year, and the aftermarket cross-references a parts desk lives on.

Jobs, crews, time and payroll

Scheduling, timesheets and clock-ins from the field, through to payroll and the tax slips at year end.

Billing that matches the work

Invoices generated from what actually happened in the field, with an audit trail behind every change.

Sales and phones in the same system

CRM, inbound call routing and IVR wired into the customer record, so staff see the whole customer before they pick up.

Mobile and native apps

Field apps for iOS and Android, or an installable web app with no store at all.

Infrastructure one person can run

AWS set up to stay cheap and patched, with no platform team needed to keep the lights on.

Systems I've built

Built, shipped, and still running.

Brikers ERP

End-to-end operations and sales system for a heavy machinery parts dealer. Designed the system, managed the team that delivered it.

brikers.com

The Brikers storefront for heavy machinery parts.
The storefront. The ERP, CRM and telephony behind it are not public.

A parts business lives or dies on knowing what it has and who is calling. Brikers got both: a warehouse that could be counted accurately, and a sales team that saw the whole customer before the phone stopped ringing.

  • SuiteCRM core with Twilio inbound funnels and IVR, routing callers by intent
  • Annual inventory count and warehouse bin-location systems built from scratch
  • Parts catalogue seeded with machine make, model and type data gathered across the industry
  • Customer-facing asset tracking, plus apps shipped to Google Play and the App Store

Result — five years of a warehouse that counted accurately and a sales floor that knew the caller before picking up.

Rental Pilot

The ERP behind Super Sonic Equipment Rentals — and now a white-label product for other rental yards.

rentalpilot.ca

The Rental Pilot sign-in screen: a compass-rose logo on a deep blue panel above the wordmark Rental Pilot.
Everything past this screen is live customer and payroll data, so this is as far in as the site goes.

Fifteen years of rental operations encoded in one system: assets, rental agreements, billing cycles, maintenance, jobs, employees, payroll. It has never had a maintenance window.

  • 3,900 rental agreements, 6,200 invoices and 43,000 fuel deliveries logged against equipment in the field
  • 1.4 million rows of audit trail that keep reconciling while the software underneath is replaced
  • React web app and a React Native field app for iOS and Android, kept at feature parity
  • Multi-company tenancy and role-based access, so other yards run it as their own
  • IoT tracking on rented equipment, reporting straight into the system that bills for it

Result — a fifteen-year-old rental operation modernised without ever closing for it.

Questions people ask first

Straight answers before the first call.

Why custom instead of NetSuite, Odoo or another off-the-shelf ERP?

Buy off-the-shelf if it fits. Custom pays off when your operation's real workflow — the yard, the parts counter, the crew — keeps getting bent to fit the software instead of the other way round.

Do you know heavy equipment, or just software?

Both. I know Caterpillar, Komatsu and John Deere machines by make, model and year, and I built the catalogue systems that encode the parts cross-references.

How do you start?

By watching the operation run — standing at the counter, walking the yard, seeing exactly where the current tools slow people down — before building anything.

Do you work outside the Lower Mainland?

Yes — clients are across Canada and the US. If you are within reach I would rather come to you and watch the operation run; otherwise the work runs over calls and screen shares, the same way the systems are deployed.

Other work I take on

Got an operation that's outgrown its spreadsheets?

Tell me what your business does and where it's jamming up. If I'm not the right person for it, I'll say so and point you somewhere better.